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EMOB - Activation Funnel Analysis

Enhance user activation processes in EMOB applications.

  • Business Problem Overview

    Banks have a highly efficient, multi-channel process to activate their customers. However, it is essential to develop an effective strategy that not only activates customers but also measures the strategy's performance. Without a robust approach, banks could miss out on valuable opportunities to connect with their customers and optimize their growth potential.

  • Pain-points

    • Disparate and inconsistent feedback data related to activation funnels.
    • Lack of diagnosis analysis on why the activation funnel is ineffective.

     

  • Business Solution

    Centralize and standardize feedback data for the activation funnel.

    Comprehensive analysis of activation funnel that helps banks understand:

    • Performance of current activation funnel.
    • Identify bottleneck.
    • Understand the reason for drop off.
  • Business value

    • Improve activation success rate.
    • Increase revenue.
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